First, Listen: Attract, Retain, and Serve Your Clients With Mindful Listening Skills

May 21, 2020
5:30 PM - 6:30 PM
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Zoom Meeting


You DO NOT need this session if you’ve never found yourself formulating your response while a client is talking, or if you’ve never finished a sentence for them. You can skip it if you’ve never said, “Oh, me too!” to indicate that you relate to your client’s story, and you don’t need to attend if you’ve never said or done something intended to appear clever or smart.

Please DO join this interactive discussion if you believe that this is a good time for you to intentionally evaluate your listening skills, and that doing so will provide information that can help you serve your clients.

This interactive talk will give you practical tips you can implement immediately to avoid hidden communication pitfalls that cloud our ability to truly hear what our clients are, and aren’t, saying. You’ll learn how to raise your listening game and become a better professional, friend, partner, parent, mentor, and human, too.

Our speaker
Amy Steindler is a certified coach, professional perspective-shifter, and emotional intelligence trainer. She is the founder of Ovation Coaching, which offers corporate experiential emotional intelligence programs like Through Your Own Lens®, and EQ assessments, training, and executive and personal coaching.

Amy spent 30 years in high-performing corporate environments: media giant AOL-Time Warner, investment powerhouse AllianceBernstein, international IT product distributor TechData, and banking technology leader Diebold, in sales, marketing and training. She’s on a mission to re-humanize corporate cultures by teaching mindfulness and emotional intelligence skills.

Amy writes and speaks on topics related to mindfulness, growth, emotional intelligence, creativity, and personal and professional relationships. She holds a BA from the College of William and Mary, where she teaches mindfulness classes to students and staff at the McLeod Tyler Wellness Center.

She lives in Annapolis with her husband, Dave Buemi, and two cats: the lovely and intelligent (and formerly feral) LindaRonstadt, and the bizarre feline freak-show EdgarWinter. During the summer, you’ll find Amy and Dave launching their SUPs or their J-35 into the Bay from Lake Ogleton, and in winter, they’ll be headed for the best powder they can find to launch their snowboards.


$0.00 PRSA Central Chesapeake Chapter Members

$15.00 Non-Member and Non-Member Guest